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Privacy and Cookies

January 1, 2023

This page tells what information DeveEnergy - FZCO collects about site visitors, where this information is obtained, what it is used for and in which situation information is transferred. The page also contains information telling data subjects what to do if they want to access information about themselves in our registers, rectify any inaccurate information and when they can restrict the use of the data on them. 
 

Contact information: DeveEnergy - FZCO, P.O. Box 449765, Dubai Silicon Oasis, Dubai, United Arab Emirates, [email protected]

Information we collect

Any time our web page is visited, our system collects data and information in an automated fashion from the computer system of the accessing computer. The following data is collected in the process:

  • Information regarding the browser type and the version used

  • The operating system of the user

  • The internet service provider of the user

  • The IP address of the user (with level 1 IP address mask applied)

  • Date and time of access

  • Websites that are accessed by the system of the user via our website

When contacting us (e.g. using the contact form, e-mail, telephone or social media) as well as in the context of the existing user and business relationships, the information of the inquiring persons is processed to the extent necessary to respond to the contact requests and any requested measures. he following data is collected in the process:

  • Name

  • Email

  • Mobile Number

  • Work Address - Country

  • Job Title

  • Company

How we collect information

The Service collects and receives information from you in the following manner:

 

  • When you interact with our Service.

  • When you fill out a registration form or otherwise submit your personal information.

Your information will be stored for up to 30 days after it is no longer required to provide you with the services. Your information may be retained for longer periods for reporting or record-keeping by applicable laws. The information which does not identify you personally may be stored indefinitely. 

How we use your information

The Service may use your information for the following purposes: 

 

  • Providing and maintaining our Service, as well as monitoring the usage of our Service.

  • To contact you. DeveEnergy - FZCO will contact you by email, phone, SMS, or another form of electronic communication related to the functions, products, services, or security updates when necessary or reasonable.

  • For other purposes. DeveEnergy - FZCO will use your information for data analysis to identify usage trends or determine the effectiveness of our marketing campaigns when reasonable. We will use your information to evaluate and improve our Service, products, services, and marketing efforts.

  • Administration information. Your Personal Data will be used as part of the operation of our website Administration practices.

How we share your information

DeveEnergy - FZCO will share your information, when applicable, in the following situations: 

 

  • With your consent. DeveEnergy - FZCO will share your information for any purpose with your explicit consent.

Third-party sharing

Any third party we share your information with must disclose the purpose for which they intend to use your information. They must retain your information only for the duration disclosed when requesting or receiving said information. The third-party service provider must not further collect, sell, or use your personal information except as necessary to perform the specified purpose. 

 

Your information may be shared with a third party for reasons including:

 

  • Analytics information. Your information might be shared with online analytics tools to track and analyse website traffic.

  • Marketing initiatives. Your information will be used for generating and sending newsletters, email marketing efforts, advertisements, and more.

 

If you choose to provide such information during registration or otherwise, you are giving DeveEnergy - FZCO permission to use, share and store that information in a manner consistent with this Privacy Policy. 

 

Your information may be disclosed for additional reasons, including:

 

  • Complying with applicable laws, regulations, or court orders.

  • Responding to claims that your use of our Service violates third-party rights.

  • Enforcing agreements you make with us, including this Privacy Policy.

We use Piwik PRO Analytics Suite as our website/app analytics software and consent management tool. We collect data about website visitors based on cookies. The collected information may include a visitor’s IP address, operating system, browser ID, browsing activity and other information. See the scope of data collected by Piwik PRO.

We calculate metrics like bounce rate, page views, sessions and the like to understand how our website/app is used. We may also create visitors’ profiles based on browsing history to analyse visitor behaviour, show personalised content and run online campaigns.

We host our solution on Microsoft Azure in Germany, and the data is stored for 25 months.

The purpose of data processing: analytics and conversion tracking based on consent. Legal basis: Art. 6 (1)(a) GDPR.

Piwik PRO does not send the data about you to any other sub-processors or third parties and does not use it for its own purposes. For more, read Piwik PRO’s privacy policy.

Cookies

Cookies are small text files that are placed on your computer by websites that you visit. Websites use cookies to help users navigate efficiently and perform certain functions. Cookies that are required for the website to operate properly are allowed to be set without your permission. All other cookies need to be approved before they can be set in the browser. 

You can change your consent to cookie usage below. 

Security

Your information’s security is important to us. https://www.deveenergy.com utilises a range of security measures to prevent the misuse, loss, or alteration of the information you have given us. However, because we cannot guarantee the security of the information you provide us, you must access our service at your own risk. 

 

DeveEnergy - FZCO is not responsible for the performance of websites operated by third parties or your interactions with them. When you leave this website, we recommend you review the privacy practices of other websites you interact with and determine the adequacy of those practices.

Security

Your information’s security is important to us. https://www.deveenergy.com utilises a range of security measures to prevent the misuse, loss, or alteration of the information you have given us. However, because we cannot guarantee the security of the information you provide us, you must access our service at your own risk. 

 

DeveEnergy - FZCO is not responsible for the performance of websites operated by third parties or your interactions with them. When you leave this website, we recommend you review the privacy practices of other websites you interact with and determine the adequacy of those practices.

Data requests

Please email us at [email protected] with the type of data request and note any special requests. We’ll do our best to fulfil your request to the letter. We need your email address to contact you about your request. We won’t use this email address for any purpose other than the completion of your request.

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